The training starts with the basic principles of good feedback and an appreciative, behaviour-oriented, constructive feedback technique. We teach the must-knows of giving and receiving feedback through practical exercises and group discussions. We also get into the feedforward approach: a combination of technique and mindset that makes it possible to give (critical) feedback with ease, maintaining positive energy.
The rest of the training process is dedicated to practice. The new learning is strengthened. Based on your own examples, personal feedback style is refined in small groups. Video feedback is also used to analyse and optimise non-verbal, i.e. body language signals.
Finally, we also take a look at the topic of culture and how leaders can support and help shape a positive feedback culture in the team and the whole organisation.