Extreme Listening

Listening is the superpower in communication, collaboration, and leadership.

Goals

Develop and improve the ability to listen intensely and actively in conversations.

Method

Trainer input, conversation simulations, individual feedback

»In a world full of distractions, quick judgments, and (supposedly) strong solution-focused approaches, we are losing an incredibly important communication skill: listening. Let’s change that together!«

Overview

We’re all familiar with dialogues with colleagues, leaders, or other (business) partners that go something like this: You explain a situation, a thought, or an idea, and the other person responds with: “Yes, that’s true, but…” or “I totally understand you, but my opinion is…” or even “Yeah, I get it, you just need to…” Ouch!

Instead of truly listening and understanding what is being said, we have learned to react quickly, form an opinion in a flash, and immediately offer advice or a solution. Such behavior seems to align with the spirit of the times: everything must happen as quickly and efficiently as possible. However, these hasty reactions and attempts at solutions often increase the communication effort and can even lead to conflicts. This is the opposite of efficient communication!

Active listening in meetings with colleagues, during customer interactions, or in conversations with employees requires attention, genuine interest, and the right technique. When done effectively, it fosters a deeper understanding of the other person, enabling an empathetic and focused exchange.
Listening typically leads to better decisions and more successful collaboration. Only when the thoughts and motivations behind ideas, attitudes, and actions are understood can the right solutions be developed. It is only through effective listening that true connection and alignment are achieved.

In our 1-day training “Extreme Listening,” we teach the fundamental skills for genuine, active listening, which is essential for successful communication.

Who is this for?

For leaders who want to enhance their active listening skills and understand the importance of listening for successful communication.

For employees who want to strengthen their listening skills to conduct more precise and effective conversations.

For everyone who wants to optimize their teamwork or customer interactions through better listening.

The Role of Listening in Communication: How Listening Leads to Optimal Decisions and Solutions
Conducting Effective Conversations: How Active Listening Helps Avoid Misunderstandings and Unnecessary Conflicts
Body Language in Listening: How to Effectively Use Nonverbal Signals to Show Attention and Engagement
Relaxation Through Listening: How Precise Listening Fosters Empathy & Connection and Makes Challenging Conversations Easier for Everyone Involved.
Listening Is Not Advising: Why the Tendency to Quickly Offer a Solution Is Often Neither Effective Nor Empathetic.

The goals and content of the training can also be individually designed and customized. No prior knowledge is required for participants.

Procedure

This is how you train “Extreme Listening”

In the “Extreme Listening” training, we focus on significantly improving participants’ listening skills and techniques – in a highly practical way! Participants learn how active listening works and apply it in numerous conversation simulations until it truly “clicks” and feels natural. To achieve this, participants receive constructive feedback from the trainer and the group. The training also imparts the ability to use body language purposefully, ensuring participants are perceived as authentic and attentive listeners.

Methods

Lectures and trainer-led insights
Group work
Conversation simulations & structured feedback
Discussions and experience sharing

Formats

In-House Training

Training offers are specially tailored to your wishes and needs
We recommend conducting the training as an in-person event and holding it off-site.
You choose the content and focus areas of the training.
We clarify location, dates etc. individually
Transparent, individual training concept
Photo documentation and, if desired, a Yuii participation certificate for all participants.
The training can be supplemented with additional one-on-one coaching