yuii

Communication Training

Successful communication on the job can be easy.

Communication for professionals – improve, expand and cooperate successfully for the long-term

One to two-day training or shorter learning units, remote or on-site

Trainer input, group work, individual feedback

On-site or virtual

Women holds paper speech bubbles in the air

"He who talks a lot, says a lot? Wrong. Good communication makes all the difference."

Overview

In our communication training we give employees the opportunity to reflect on their communication: Open, honest and hands-on! This is necessary because “communication” can often seem so self-evident that we rarely think about what exactly happens in the process and what part we ourselves play in successful communication processes with customers, colleagues or business partners.

In our communication training, participants learn how to reduce the likelihood of misunderstandings, disruptions and conflicts. We work on the basics, teaching the principles of effective, clear and relational communication, which is easy and can therefore also be really fun.

Who is this for?

For those who want to improve and develop their communication skills

For those who want to have fun with communication again

For those who want to expand their toolbox

Contents

Training goals and contents of the training can be agreed individually. Here are some examples:

  • The principles of successful, targeted and clear communication
  • Reflection on your communicative behaviour patterns and attitudes
  • The most important communication models in theory and practice
  • Being able to give and receive constructive feedback
  • Body language: understanding signals, being persuasive with the body
  • Practical conversation techniques: goal-oriented questions, active listening, dealing with objections and resistance

Procedure

Participants experience the dos and don’ts of successful and assertive communication – both verbal and non-verbal. Working with cases from the participants’ everyday work, plus individual video feedback, offers a lot of space for action-oriented learning. There are also lots of improvisation exercises and space for self-reflection.

Methods

  • Work with your own cases: a direct reference to everyday professional life
  • Roleplays based on improvisation techniques
  • Trainer input
  • Group work
  • Detailed, individual feedback, with video analysis
  • Structured discussions and sharing experiences

Formats

  • Training offers are specially tailored to your wishes and needs
  • Remote or on-site, also possible in-house
  • You choose the format, content and focus.
  • We will confirm locations, dates etc. individually.
  • Transparent, individual training concept
  • Handouts, photo documentation and a yuii certificate of participation for all participants
  • The training can be complemented by additional individual coaching.
  • Every yuii training can also be booked as an individual training.
  • Training offers are specially tailored to your wishes and needs
  • Benefit: full concentration on individual needs, concerns and learning goals

Trainers

What our participants say

Interested? Contact us – we will be happy to prepare an individual offer for you.

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